Privacy Policy

1. A Redox reaction is typically used to eliminate dangerous chlorine from water, transforming it into chloride ions. The Natural Water Treatment System functions as a catalyst to alter soluble ferrous cations into insoluble ferric hydroxide.

2. Information We Collect
We collect several types of information for various purposes to provide and improve our service to you.

A. Personal Information (Information You Provide)
This includes information that can be used to identify you personally, which you voluntarily give to us:
Contact Data: Name, email address, phone number, and billing/shipping address.
Order/Financial Data: Information related to your purchase of the Water Magnetic Softener, such as products ordered, transaction details, and payment information (we use secure, third-party payment processors and do not directly store your full payment card details).
Correspondence Data: Information you provide when contacting us with questions, feedback, or technical support requests.
Account Data: If you create an account, we collect your username and password.

B. Usage and Technical Data (Information Collected Automatically)
When you visit our website, we automatically collect data sent by your device:
Usage Data: Information on how you access and use the website, such as the pages you visit, the time and date of your visit, and the time spent on those pages.
Technical Data: Internet Protocol (IP) address, browser type and version, operating system, and unique device identifiers.
Tracking Data: We use cookies and similar tracking technologies (like web beacons) to track activity on our website and hold certain information. (See Section 6).

3. How We Use Your Information
We use the collected data for various purposes, primarily to:
Process and Fulfill Orders: To process your purchase of the Water Magnetic Softener, manage payments, and arrange for delivery and installation (if applicable).
Customer Support: To respond to your inquiries, provide maintenance reminders, and offer technical support.

Marketing and Promotions (with consent): To send you information about our new products, services, special offers, and updates related to water treatment solutions.
Improve Our Service: To analyze usage trends, monitor and improve the functionality of our website and products, and conduct market research.
Security and Legal Compliance: To detect, prevent, and address technical issues or illegal activities, and to comply with our legal obligations.

4. Sharing Your Information
We will not sell, trade, or otherwise transfer your Personal Information to outside parties for their independent marketing purposes. We may share your information only in the following circumstances:

Service Providers: We may share data with trusted third-party partners who perform services on our behalf, such as payment processing, order fulfillment, shipping/delivery, and website analytics. These partners are required to keep your information confidential and use it only for the purposes for which we disclose it to them.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, sale, or transfer of all or a portion of our assets, your personal data may be included as a transferred business asset.

5. Data Security
We implement reasonable security measures (e.g., encryption, firewalls, and secure access control) to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies
We use cookies to enhance your experience. A cookie is a small file stored on your device. You have the option to accept or refuse cookies. If you choose to refuse, you may not be able to use some portions of our service.

7. Your Data Protection Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request erasure of your personal data, subject to legal and contractual obligations.
Object to processing of your data for marketing purposes.
Withdraw consent at any time if our processing is based on your consent.